Safety & Security
Here at York Barbican, your safety is our priority and we work with a range of partners, including Showsec, GSS and Gough & Kelly to ensure that your visit is safe and enjoyable.
All of our staff, from our highly-trained security team to our customer services representatives play a vital role in keeping visitors safe.
We take the safety and security of all our visitors very seriously. If you're coming to the venue for a show, please ensure you arrive in plenty of time to pass through our security checks and familiarise yourself with our security information below.
You may see plain clothed officers here carrying out Project Servator deployments. These are unpredictable deployments, designed to disrupt a range of criminality, including terrorism. They involve officers specially-trained to spot the tell-tale signs that someone may be planning or preparing to commit a crime. If you see officers in the venue, they love to talk to our visitors about what they are doing, so feel free to chat to them.
Find out more about Project Servator here https://www.counterterrorism.police.uk/servator/
You can help to keep us all safe by reporting anything that doesn’t feel right. Don’t ever be concerned about reporting anything that doesn’t feel right, no matter how minor you think it is. Trust your instincts and we will do the rest.
You can view our security document here:
Download Security Document
Prohibited Items List
At York Barbican, we want everyone to feel comfortable during our shows and be able to engage with what is happening on stage. Whilst we encourage fans to wear whatever they feel comfortable in, we ask that you are fully clothed and that your clothing does not include profanity, nude or semi-nude pictures or slogans/message that incites or insinuates political themes or violence.
Backpacks, holdalls, luggage, oversized bags, cushions, bags larger than 35cm x 40cm x 19cm are not permitted.
In addition, the following items are also not permitted into the venue or anything else which we deem to ruin the enjoyment or viewing experience of others:
- Backpacks, holdalls, luggage, computer bags and cushions*
- Glass, cans, aluminium bottles or thermoses of any kind including any liquid products which can be consumed*
- Perfume bottles or deodorant cans
- Flammable liquids in any container
- Laser pens/pointers
- Video cameras and professional cameras
- Laptop computers, Ipads and Go Pro’s
- Large/golf umbrellas
- Knives or weapons of any kind
- Illegal drugs or substances
- Alcoholic beverages
- Signs, banners or flags on poles, staffs or selfie sticks
- Animals (except service animals to aid persons with disabilities)
- Air horns, whistles, cowbells or other noise-making distractions
- Projectiles (Frisbees, beach balls, footballs etc)
- Aerosol cans (hairspray, mace pepper spray etc)
- Fireworks, confetti or glitter bombs or sprays
- Use of wheeled footwear, skateboards
- Masks and helmets
- Large studs and chains
- Anything else which we deem to ruin the enjoyment or viewing experience of others
* Exceptions will be made for those with medical requirements and/or special needs
Search & Screening
Our security teams are there for your safety. Please coorperate fully with all security checks and support these vital team members of our team as they carry out important work to keep us all safe.
Security screening is a condition of entry to protect your safety and that of others.
We have a number of additional security measures in place throughout the venue which help us to improve guest experience and keep you safe so please don't be alarmed if you notice additional resource supporting us at York Barbican.
York Barbican prides itself on being a fun and safe environment for everyone, and we ask that you act responsibly and with consideration to other visitors, giving them time and space where possible to move around the venue.
Anti-social behaviour towards other guests and staff is not tolerated and any problems should be reported immediately to one of the venue hosts or security team. They will either be able to rectify the situation straight away or refer the problem to venue management.
Food Safety & Allergen Awareness
Here at York Barbican every aspect of food safety is of the highest importance. We take every care to ensure that you can eat safely whilst visiting our venues.
In addition to strict hygiene procedures, we have embarked upon an extensive allergen awareness campaign. This includes high levels of staff training, and implementation of policies, procedures and processes, in line with the Food Information Regulations.
We are continually reviewing and improving every aspect of our Food Safety Strategy, this includes ensuring up to date information on allergens is shared with our teams, reducing the possibility for allergen exposure.
York Barbican has been accredited by Licensing SAVI and has achieved a 4.5 Star Rating. Licensing SAVI is part of Police Crime Prevention Initiatives, a not-for-profit organisation owned by the Police Service. For more information about Licensing SAVI and Police Crime Prevention Initiatives visit www.licensingsavi.com and www.policecpi.com