Accessibility | York Barbican


Access at York Barbican

By letting us know your access requirements we will, where possible, seat you appropriately.

York Barbican has step-free access into the auditorium, meeting rooms and bars. The first floor is accessible via a lift. Please see below for information about accessible seating in the auditorium.

Our standard auditorium seating has a measurement of 450mm - 480mm between armrests, which are in a fixed position. The widest seats are found in the stall N 1-14 & N 40-53 and balcony E1-13 & E 38-50.

We have a Sennheiser hearing assistance system. Packs for this are available from the Box Office, or from your nearest steward. Please note, this system will not work with standard hearing aids without the packs.

Where patrons with disabilities need a carer to assist and attend an event, the combined cost will be equivalent to the full cost of one ticket.

Accessible Seating

Wheelchair spaces are located on Balcony Level in the ‘slips’ and in Stalls on either row A or row AA, whichever is the front row.

Level access seating is located on Balcony row A and Stalls rows A, AA and BB (where rows AA and BB are present). Each row B and above on both Stalls and Balcony involves 2 shallow steps.

Priority Accessible Seats are available to book for those who require level access. These seats also have extra legroom and are suitable for those with assistance dogs or who normally require an aisle seat.

Accessible Booking

For most of our events, accessible seating can be booked on 01904 313297 and on the AXS website. You may be asked to provide eligibility documentation, more information can be found here.

Main Entrance and Foyer Areas

The main entrance/Box Office entrance of York Barbican has level access from the piazza on Paragon Street. Disabled parking spaces are available at nearby Q-Park Kent Street

The ground floor foyer spaces are all level access. There is a lift to the upper level (Balcony) of the Barbican. The lift has voice announcements and raised lettering on the control panel.

All bars and the Box Office have low-level counter positions.

An accessible toilet is available on both floors of the venue.

Hearing and assistance dogs are welcome throughout the building and auditorium. Dog mats are available on request. Aisle seats can also be requested.

Disabled Parking

There are a number of carparks within easy walking distance of York Barbican.

Q-Park Barbican (Limited Spaces) – YO10 4AH – 1 min walk  - please note this car park no longer allows us to validate parking, and instead parking needs to be pre-booked using the link to receive discounted rates. Pre-book your space HERE.

Peel Street (78 Spaces) – YO1 9PZ – 5 min walk – £3.50 between 18:00 and 07:30

St Georges Field (150 Spaces) – YO10 4FH – 5 min walk - £4.00 between 18:00 and 08:00

Castle Car Park (317 Spaces) – YO1 9SA – 8 min walk - £4.00 between 18:00 and 08:00

*Please note all parking information is correct at time of writing (15/01/2024) but is subject to change. York Barbican has no affiliation with any car park, and cannot be held responsible for availability or charges made by third party companies.